AI merchandising and trading software for retailers
Plan, buy, price and sell with AI working through every product, every week. Designed around how your business works, connected to the tools you already use, and live in weeks, usually at a fraction of the cost of off-the-shelf software.
The problem
Most retailers plan ranges in spreadsheets, buy on gut feel and find out what didn't sell when it's time to mark it down. Product data is patchy, so recommendations and search are weak, and the trading team spends Monday building reports instead of acting on them.
What's inside, and where AI does the work
Every module is optional. Start with what matters most and add the rest as you see results.
What's inside
- Range and assortment planning by channel and store
- Open-to-buy and budget tracking
- Demand forecasting by product and size
- Allocation and replenishment
- Markdown and promotion planning
- Product data enrichment from images and descriptions
- Cross-sell and bundle recommendations on site
- Weekly trading dashboard
Where AI does the work
- Reads every product and fills in missing attributes, sizes and specs
- Forecasts sell-through and flags overbuys before you commit
- Suggests markdown timing and depth to clear stock at the best margin
- Recommends the add-ons that complete each order
- Writes the weekly trading summary: what sold, what's stuck, what to do
Built on the engine behind our own Basket AI app for Shopify.
What it does for your business
Connects to what you already use
How it works
Describe it
Our AI brief builder asks a few questions about your business. About 5 minutes.
Plan and price
A plan, the screens you'll get and a fixed price within 2 working days.
We build it
A preview link to click through and comment on as it takes shape. Typically 2 to 6 weeks.
We look after it
Hosted, secured, updated and improved, with AI spending limits you set.
Questions
Will it work with our existing stock and sales data?
Yes. We connect to your ecommerce platform, tills and stock system, or start from spreadsheet exports, and build around the data you already have.
Does the AI make buying decisions for us?
No. It forecasts, flags risks and suggests, and your buyers and merchandisers decide. Every suggestion shows the reasoning behind it.
Can we start with one part, like markdowns or product data?
Yes. Most retailers start with the area that costs them most, then add modules as they see results.
How much does it cost?
You get a fixed price for the build, agreed before we start, then one monthly fee covering hosting, support, updates and AI running costs within limits you set. Because we build on our own ready-made core, it usually costs a fraction of off-the-shelf software with per-user licences.
How long does it take?
Most first versions are live in 2 to 6 weeks. Describe what you need and we'll send a plan with a timeline and fixed price within two working days.
Do we own our data?
Yes. Your data is yours, you can export it whenever you like, and it's never sold or used to train AI models.
Get a plan for your AI merchandising and trading
Describe what you need in five minutes. We'll come back with a plan and a fixed price within two working days. Prefer email? hello@crosstownhq.com