AI booking and scheduling system for your business
Bookings, reminders, payments and rotas in one place, with an AI receptionist that never misses a message. Designed around how your business works, connected to the tools you already use, and live in weeks, usually at a fraction of the cost of off-the-shelf software.
The problem
Appointment businesses lose hours on the phone and in messages arranging times, and lose money to no-shows and empty slots. Generic booking apps charge per staff member, don't fit how you actually work, and leave the follow-up to you.
What's inside, and where AI does the work
Every module is optional. Start with what matters most and add the rest as you see results.
What's inside
- Online booking on your website and social pages
- Staff calendars, rotas and availability
- Deposits, payments and cancellation rules
- Packages, courses and memberships
- Client records and notes
- Waiting list for cancellations
- Reports on utilisation and revenue
Where AI does the work
- AI receptionist that answers questions and books by chat, email or text
- Sends reminders that cut no-shows and offers freed-up slots to the waiting list
- Suggests rebooking at the right time for each client
- Fills gaps with targeted offers to the right clients
- Writes follow-ups and aftercare messages in your voice
What it does for your business
Connects to what you already use
How it works
Describe it
Our AI brief builder asks a few questions about your business. About 5 minutes.
Plan and price
A plan, the screens you'll get and a fixed price within 2 working days.
We build it
A preview link to click through and comment on as it takes shape. Typically 2 to 6 weeks.
We look after it
Hosted, secured, updated and improved, with AI spending limits you set.
Questions
Can clients book on WhatsApp or by text?
Yes. The AI receptionist can take bookings by chat, email or text as well as on your website, and checks real availability before confirming.
Can we take deposits?
Yes. Deposits, full payment and cancellation rules are set by you, per service if you like.
Does it handle multiple staff and rooms?
Yes. Each person, room or resource has its own availability, and the system books the right combination.
How much does it cost?
You get a fixed price for the build, agreed before we start, then one monthly fee covering hosting, support, updates and AI running costs within limits you set. Because we build on our own ready-made core, it usually costs a fraction of off-the-shelf software with per-user licences.
How long does it take?
Most first versions are live in 2 to 6 weeks. Describe what you need and we'll send a plan with a timeline and fixed price within two working days.
Do we own our data?
Yes. Your data is yours, you can export it whenever you like, and it's never sold or used to train AI models.
Get a plan for your AI booking and scheduling
Describe what you need in five minutes. We'll come back with a plan and a fixed price within two working days. Prefer email? hello@crosstownhq.com