AI membership and subscription management
Members, renewals and payments in one place, with AI that keeps people engaged and spots who's about to leave. Designed around how your business works, connected to the tools you already use, and live in weeks, usually at a fraction of the cost of off-the-shelf software.
The problem
Membership organisations juggle spreadsheets, payment systems and mailing lists, chase renewals by hand and only find out someone has left when the payment fails. Every member gets the same generic emails.
What's inside, and where AI does the work
Every module is optional. Start with what matters most and add the rest as you see results.
What's inside
- Member records and tiers
- Sign-up, renewals and direct debits
- Events and bookings for members
- Member portal and app
- Communications and newsletters
- Reports on growth, retention and income
Where AI does the work
- Answers member questions day and night
- Spots members likely to leave and suggests how to keep them
- Personalises emails and offers to each member
- Chases failed payments politely and automatically
- Writes newsletters and event announcements
What it does for your business
Connects to what you already use
How it works
Describe it
Our AI brief builder asks a few questions about your business. About 5 minutes.
Plan and price
A plan, the screens you'll get and a fixed price within 2 working days.
We build it
A preview link to click through and comment on as it takes shape. Typically 2 to 6 weeks.
We look after it
Hosted, secured, updated and improved, with AI spending limits you set.
Questions
Can members manage their own membership?
Yes. Members can update details, renew, book events and pay through their own portal.
Can it handle different membership types?
Yes. Tiers, family memberships, concessions and add-ons are all set up around your rules.
How does it spot people likely to leave?
It looks at signs like falling attendance, email engagement and payment issues, then suggests the right nudge for your team to send.
How much does it cost?
You get a fixed price for the build, agreed before we start, then one monthly fee covering hosting, support, updates and AI running costs within limits you set. Because we build on our own ready-made core, it usually costs a fraction of off-the-shelf software with per-user licences.
How long does it take?
Most first versions are live in 2 to 6 weeks. Describe what you need and we'll send a plan with a timeline and fixed price within two working days.
Do we own our data?
Yes. Your data is yours, you can export it whenever you like, and it's never sold or used to train AI models.
Get a plan for your AI membership and subscriptions
Describe what you need in five minutes. We'll come back with a plan and a fixed price within two working days. Prefer email? hello@crosstownhq.com