Crosstown AI builds and runs practical AI for your business: customer support that answers from your own information, assistants your team can ask, and automations that take the admin off your plate. We set it up on the tools you already use, and keep it working.
Examples of jobs we set AI up to do.
We find the jobs AI can take on safely, build them around how your business already works, and look after them once they're live.
Answers your customers by chat and email, day and night, from your own information.
An assistant your staff can ask, trained on your policies, processes and documents.
Takes the repetitive work off your plate and turns your data into plain-English updates.
Not sure where to start? We look at how you work and show where AI will pay off first.
A small team that stays with you, from the first conversation to keeping things running.
We learn how your business runs, where time goes and what's frustrating your team and customers.
We pick the jobs AI can do well and safely, and agree the scope and running costs before anything is built.
We set it up on the tools you already use, test it with your team and switch it on when you're happy.
We monitor it, improve it and report back. Spending limits and alerts mean no surprise bills.
Some of what we build is available as an app you can install today. These two are made for online shops on Shopify.
Basket AIAI merchandising that recommends the add-ons that complete each order, with fit and size checks that cut returns.
Visit Basket AI
Floorwalk AIAI customer service that answers from your orders and policies, and prepares order changes for your team to approve.
Visit Floorwalk AIThe same principles run through everything we build.
You set the rules. Anything that matters waits for a person to approve it.
It answers from your information, says when it doesn't know, and hands over to a person.
Running costs agreed upfront, with spending limits and alerts on every AI job.
Only the data each job needs, stored in the UK where we can, never sold.
Crosstown AI is a small, independent team based in the UK, with years of experience running real businesses. We started by building AI for retailers, and now help growing businesses of all kinds put AI to work in a way that's practical, safe and easy to live with.
We build with Claude, Anthropic's AI models, and we stay with you after launch: the same people who build it look after it.
Tell us a little about your business and what's taking up your time. We'll reply within one working day.
hello@crosstownhq.comA short call, no obligation. You'll come away with a clear idea of what's worth doing first.